FYVO Privacy Policy

Introduction

Welcome to FYVO.

This Privacy Policy explains how FYVO ("we", "us", "our") collects, uses, and protects information when you visit the FYVO marketing website. This policy applies only to the public marketing website and related contact, waiting list, or marketing interactions. It does not cover the FYVO application platform or customer store data processing.

By using this website, you agree to the practices described in this policy.

Information We Collect

Information you provide directly

This may include:

• Name
• Email address
• Company or store name
• Information submitted through contact forms
• Information submitted when joining a waiting list, beta programme, newsletter, or requesting updates

Information Collected Automatically

When you visit the website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Referral source
• Pages visited
• Time spent on pages
• Website interaction data
• Cookies and analytics information

How We Use Information

We use information to:

• Respond to enquiries
• Manage waiting lists or beta access
• Improve the website experience
• Understand website performance and visitor behaviour
• Send occasional product, launch, or company updates
• Maintain website security and prevent abuse
• Analyse marketing effectiveness

We do not sell personal information.

Analytics and Tracking

FYVO may use analytics and tracking technologies including:

• Google Analytics
• Google Search Console
• Advertising and conversion tracking tools
• Cookie-based analytics systems

These tools help us understand how visitors use the website and improve performance and content.

Cookies

The FYVO website may use cookies and similar technologies to:

• Remember preferences
• Analyse traffic and usage
• Improve performance
• Support marketing and advertising activities

You can control cookies through your browser settings.

Email Communications

If you provide your email address, we may send:

• Product updates
• Beta or launch information
• News about FYVO
• Marketing communications

You can unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, operational, and security requirements.

Third-Party Services

The website may use third-party services including hosting providers, analytics providers, form providers, and email systems.

These third parties may process information on our behalf in accordance with their own privacy policies.

Security

We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, loss, or disclosure.

However, no internet-based service can be guaranteed completely secure.

Your Rights

Depending on your location and applicable law, you may have rights to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw consent for marketing communications

To make a request, contact us using the details below.

Children's Privacy

The FYVO website is not intended for children under 13 years of age, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact

For privacy-related enquiries:

Visit the FYVO contact page